Additional Information
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The London Wine Cellar are still buying
In Bond Cellars
Bonded transfers and deliveries from bond are running as normal with the warehouses adhering to the advised new precautions.
Wines at Home
Home collections are running as normal but with a few changes to ensure that they are done in the safest and most secure way for our customers and staff.
Contact-free Collection
As standard, our staff will wear protective face masks and gloves. We will ensure safe distancing between you and the collection team, handovers can be facilitated remotely by text/telephone so that you can leave the bottles or cases on your porch once we have notified you that we have arrived at your property.
Combined Inspection, Collection and Payment
In these uncertain times, we want to reassure all our customers with a secure financial transaction. Instead of outsourced couriers, all collections will be actioned by our core buying team, enabling combined inspection, collection and payment. This means you aren’t handing over the goods prior to getting paid.
For assistance
Please call 020 7377 8097 or email wine@thelondonwinecellar.com
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