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FAQs

Keen to get your wine valued ? Here’s everything you need to know.

Which wines do The London Wine Cellar buy?

The answer is almost anything of notoriety & quality. We pride ourselves on being a dynamic merchant, in the strong position to buy wines from grape-growing regions the world over. We are excited to purchase wines from a multitude of vineyards and a range of different vintages.

We are most interested in purchasing full cases of fine wines such as growth Claret and grand cru Burgundy. Just get in touch to check we can buy your special bottles: the likelihood is that we can.

Does The London Wine Cellar value spirits too?

Absolutely. We’re in the unique position of having in house expertise that allows us to also purchase your special bottles of whisky and other spirits such as Chartreuse and Cognac. Just get in touch to discuss the market value of your bottles and make arrangements for a swift sale.

What is the minimum and maximum amount The London Wine Cellar will purchase?

One of the major advantages of valuing your wine with The London Wine Cellar is that we’re just happy to buy a single bottle of vintage champagne as we are a large cellar crammed with hundreds of cases. Providing your collection is valued at £100.00 and over we are not limited by a minimum or maximum spend, so we’re here for everyone looking to sell.

How does the Price Match Guarantee work?

Have you had a better offer elsewhere? All you need to do is provide The London Wine Cellar with proof in the form of quotation for an outright purchase (not broking) of your wines from a reputable UK wine merchant and we will match. This partnered with the speed of our payment terms means you really need not look any further than us to sell your wines.

Will I get more for my wine or spirits at auction?

The London Wine Cellar pays auction hammer prices without the heavy commissions. Achieve a better price and avoid uncertainty by selling with The London Wine Cellar.

If my wines are Duty Paid and stored at home can I bring them into you?

Absolutely, our clients book appointments with us daily to bring in duty paid wines. If you send us your list and photographs we can value you wines, agree on a price and pay you instantly when you pop in.

How can I get my bottles valued?

We offer a number of different ways for you to get your bottles valued swiftly and easily. Text our dedicated WhatsApp number with a photo of your wine list or bottles; fill in or upload your list to our online form; give us a call or just drop by our leafy London wine cellar with you bottle or cases for an instant valuation and sale, perhaps enjoying a glass of wine with us while you do so.

Will it take a long time for The London Wine Cellar to value and pay for my bottles?

In most cases (with the exception of very large valuations) we will return a valuation of your wines or spirits the same day, depending on where your bottles are stored, can have them checked, collected and paid the very same day also.

What is the process by which The London Wine Cellar values my wines?

Our team draws not only on the latest global market data but also years of experience to assess the value of your wine. Since we never ever use automated services to assess your wines, each case or bottle that you bring to us will be personally valued by a member of our team; this way we’re able to ensure that we can always uphold our offers.

Will The London Wine Cellar purchase bottles that aren’t in perfect condition?

If your wine bottle labels are damaged, stained or torn, that usually isn’t a problem; we understand that when bottles are old they’re unlikely to remain in pristine condition. As long as bottles have been properly stored, the fill-level of the wine remains high, colour is clear and there are no signs of the wine having leaked, we should be able to buy your wine. One of our friendly team will always be happy to help you ascertain whether your wine is in good enough condition to sell, so never hesitate to reach out to us if you’re unsure.

When and how will I be paid for my cases or bottles?

At The London Wine Cellar, we’re committed to paying you as soon as we’ve laid eyes your bottles. For wines stored at home, we’ll transfer your funds instantly at the time of collection; for bottles in bond, we’re able to pay you as soon as we received the condition reports; and for truly swift payment, you’re welcome to bring your bottles or cases in to us at our beautiful London-based cellar.

What if my collection is too small to warrant a member of your team to come out and pay me at the time of collection?

If your collection a little too small or geographically difficult for us to commit a member of our team with authority to make payment on site then we will use one of our handpicked specialist, insured, wine couriers. The courier will deliver the goods to our London Office within 2 working days at which point we will check the condition and make payment by bank transfer.

How will The London Wine Cellar collect my wine, and do I have to pay for this service?

Our wine-collection service uses specialist wine couriers and is provided completely free of charge for all collections over £250.00. For wine stored privately at your home, we’ll arrange a collection window to suit you and then send out a member of our team or one of our hand-picked couriers. For Wine In-Bond, a member of our team will talk you through instructing your bonded warehouse to deliver to our bonded account.

Will The London Wine Cellar come and collect my wines or spirits?

Provided your collection is worth more than £500.00 we will arrange a free nationwide collection. For items under £500.00 you have the option to bring into our shop, post to us (we recommend using mail boxes as they are in most towns) or our courier can come to you for a small fee.

What happens if The London Wine Cellar are not happy with the condition when the bottles arrive?

The London Wine Cellar will clearly explain any issues found and offer to i) either return the goods for free or ii) offer an adjusted priced in line with the condition which you are welcome to accept or reject. To avoid any doubt it is always a good idea to email or WhatsApp us a photo of your stock before we collect or you post.