7 March 2019
“ I had a substantial wine collection ( cases and individual bottles) which I wished to sell but was unsure of who to deal with. I looked up 'wine valuations' and studied various companies and their services. I selected 3 companies and provided the same information to each, i.e. I was trying to sell as much of my collection in one transaction, I wanted as little hassle as possible and as I live in Northern Ireland the transport was likely to be an issue. I was also concerned about sending my portfolio somewhere in order to be examined before I was paid.
Tim from The London Wine Cellar replied within minutes of my email being sent and by the end of the call I was very happy with the way he proposed to do business. He would come to my premises, examine the condition of the wine and pay before taking it! Risk was eliminated provided my wine was in proper condition. A full quote followed within 48 hours with Tim keeping me informed throughout. The quote was accepted after a couple of minor alterations.
Tim arranged to come to NI early the next week for collection and payment. Everything went perfectly, Tim and his colleague Cameron examined all the bottles and in a couple of instances price changes were agreed due to packaging condition/slight low fills but I was there to see and agree to these rather than receive a call and have to take someone's word without being able to judge myself. After this the final price was agreed, paid and in my account before the wine was loaded into Tim's van.
All in all I was delighted with The London Wine Cellar and thoroughly recommend them.
Regarding the other companies I contacted, one replied within 48 hours of the original email and quoted for full cases only. Wine to be examined in London.
The other acknowledged receiving the list but has yet to quote! ”